DRAFT FY 2018 - FY 2022 Strategic Plan
September 11, 2017
NARA is organized around customer segments, which ensures that resources and management attention are focused on delivering coordinated and effective service to all stakeholders. NARA’s customer-focused organizations allow the agency to better engage its stakeholders, encourage their collaboration and participation, and respond to their needs expediently and efficiently. This structure eliminates duplication of processes and resources, creates a more flexible and agile organization, and promotes shared accountability for the performance of the agency as a whole.
The Archivist of the United States is vested with broad authority to store and protect the records in NARA’s custody and oversee the management of records in the custody of other Federal agencies. The Archivist is appointed by the President and confirmed by the U.S. Senate and is supported by the Deputy Archivist, who is the agency’s senior career official.
The Chief of Staff provides administrative support to the Archivist and Deputy Archivist, leads NARA internal and external communications programs, and champions innovations to improve the customer experience for internal and external customers.
The Office of Innovation plans, directs, and coordinates NARA’s Open Government efforts, the online public catalog, digitization strategy and partnerships efforts, and NARA’s web and social media presence.
The National Historical Publications and Records Commission (NHPRC) is an independent statutory body that provides grants to preserve and publish non-Federal records that document American history. The Archivist of the United States chairs the Commission.
The Chief Operating Officer provides leadership and direction to NARA’s customer-facing organizations:
Agency Services leads NARA efforts to meet the records management needs of Federal agencies and represents the public’s interest in the transparency of these records. Agency Services includes the Office of the Chief Records Officer of the United States, the Federal Records Centers Program, the Information Security Oversight Office (ISOO), the National Declassification Center, and the Office of Government Information Services (OGIS).
Legislative Archives, Presidential Libraries, and Museum Services fulfills the records needs of the White House and Congress, researchers who make use of Presidential and Congressional records, and museum visitors, educators, and students.
Research Services provides world-class service to researchers and citizens wanting to access the records of the National Archives and preserves archival holdings for the benefit of future generations.
The Office of the Federal Register fulfills the Archivist’s responsibilities to publish the daily Federal Register, the Code of Federal Regulations, and the Statutes-at-Large, and other statutory requirements.
The Chief of Management and Administration provides leadership and direction to NARA administrative and management functions:
Business Support Services provides efficient and effective facility and property management, physical security, and administrative services at NARA field locations.
Chief Acquisition Officer fulfills NARA needs for procurement and contracting services, and manages the distributed acquisition workforce.
Chief Financial Officer leads NARA operations and activities related to budget, accounting, financial management, and internal controls.
Office of Human Capital supports an effective and diverse NARA workforce through hiring, employee training and development, and workplace engagement.
Information Services applies information technology and sound information management practices to support NARA programs and activities.